As a comprehensive multi-channel retail management solution with combined e-commerce, POS, and order management functionalities, NetSuite enables retailers to streamline transaction process, while also delivering personalized customer service. In today’s dynamically changing world, customers move freely between online and offline shopping channels. NetSuite unifies the physical and digital shopping experiences within a single, cloud-based commerce platform with true, single commerce (online, in-store, call center) platform that enables retailers to engage customers more effectively, drive more sales, and provide a satisfying shopping experience. NetSuite provides a 360-degree view of the customers as well as real-time inventory visibility to deliver a unified shopping experience that helps to build strong customer loyalty.
Key Features of NetSuite Retail POS
Mobility To Engage Anywhere – Leveraging touch tablet UI screen and responsive design technology, retailers can engage customers anywhere in the store. Perform traditional point of sale transactions (e.g. cash and carry, exchanges, returns, etc.) quickly and easily.
Omni-Channel Buying Experience – With NetSuite, customers can add products into their eCommerce shopping carts or wish lists at the point-of-sale and add them to an in-store transaction. Access timeline display of purchases, returns and support requests regardless of what channel a shopper is in. With real-time visibility into all inventory held across the company, retailers enable customers to purchase products regardless of location in a single transaction, including cash-and-carry, ship-to-home or pickup in another store.
Dynamic Merchandising – NetSuite retail management software presents upsells, cross-sells and related product recommendations based on merchant-driven rules such as location, ‘bought also bought’ patterns.
Comprehensive Reporting – Real-time views into store statistics and cash management.
Key Benefits of NetSuite Retail POS
- “Save the sale” with cross-channel inventory visibility and order fulfillment.
- Extend sales and services with mobile POS.
- Reduce fraud with multiple levels of security for cashiers and managers.
- Quick checkout with integrated payment processing.
- Increased productivity with an easy-to-use and intuitive touch screen interface.
- Deliver improved and personalized service with a 360-degree customer view.
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